Case Follow Up
As Ellen asks questions about the family history,
Jean bangs her fist on the table.
Ellen interprets this action as impatience and decides to skim
through the rest of her questions.
Personal
Reflections
· What would you do if your patient banged her fist on the table?
· What might be your emotional reaction?
· What might you say?
· List five nonverbal cues expressed by your last genetic counseling client.
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